Privacy Policy


Frisco Humane Society’s Privacy Policy

Who we are

Our website address is: Frisco Humane Society (FHS) is committed to protecting the privacy of our supporters. This privacy policy covers how we collect, use, disclose and protect your personal information.

This privacy policy applies to the Frisco Humane Society (FHS) website (, FHS mail, email, and phone communications, and Frisco Humane Society (FHS) social media properties, including but not limited to, Facebook, Twitter, Instagram, TikTok and YouTube.

Please remember that his Privacy Policy applies only to information collected by our own communications channels. We are not responsible for the privacy practices of websites or communications networks that are operated or owned by third parties.

Frisco Humane Society (FHS) does not sell, rent, or exchange our supporters and/or donors names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations.

What information does Frisco Humane Society (FHS) collect?

Frisco Humane Society (FHS) collects user-submitted personally identifiable information, such as your name, home address, email address, and telephone number.

Frisco Humane Society (FHS) also collects anonymous demographic information, which cannot identify you personally, such as ZIP code, gender, or interests. We may append to the data you provide additional data from publicly available sources to enhance your relationship with Frisco Humane Society (FHS).

We may collect information about your interaction with our website or social media sites. For example, we may use website analytic tools to retrieve information such as the keywords you used to find the websites. We will also use technologies, such as cookies and pixel-based tracking, to collect information about the pages you view and other actions you take on the website. We use the aggregated information to provide a more useful and engaging experience to website visitors. This information will sometimes be used to display content to you on our website or social media sites.

How does Frisco Humane Society (FHS) use my personal information?

FHS uses your personal information to share news about our organization, animals, and events and for other internal marketing, promotional, and fundraising purposes.

We may use your personal information, demographic information or usage information that we collect about you: (1) to provide you with information or services or process transactions that you have requested or agreed to receive; (2) to enable you to participate in the features of the website, including event registration and fundraising; (3) to improve our services, to customize your experience on the website, or to serve you specific content that is most relevant to you; (4) to contact you with regard to your use of our website or (5) for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

We may share aggregated demographic information with our funders, such as grant-making organizations and foundations, for the purpose of demonstrating that we are meeting our organization goals.

Frisco Humane Society (FHS) may release personal information if we believe that the law or legal process served on Frisco Humane Society requires it, to protect and defend the rights or property of Frisco Humane Society, or in an emergency, to protect the personal safety of an identifiable visitor or the public.

How does Frisco Humane Society (FHS) use cookies and pixel tracking?

Cookies are small bits of code that are sent to your computer when you visit a web site that allows us to identify you when you return to our website. Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you wish. Cookies do not save payment or credit card information.

Frisco Humane Society (FHS) may use pixel-based tracking on its website to gather information about your website activities and display relevant content to you on the website and other media network sites. Any personally identifiable information shared with or gathered by these media networks is considered confidential.

Frisco Humane Society (FHS) uses third-party vendor re-marketing tracking tools, including the Google Adwords tracking ID and Facebook pixel, to serve ads about our organization, animals, programs, and events. These ads may appear on Facebook, Google products, and on sites across the internet. The third-party vendors use cookies, web beacons, and similar technologies to tailor the ads based on your past visits to our website and to measure ad conversion.

How does Frisco Humane Society (FHS) secure my information?

Frisco Humane Society (FHS) provides web visitors with a secure experience when making a donation or purchasing merchandise. Frisco Humane Society (FHS) utilizes secure transaction methods (SSL) when collecting credit card information online. Frisco Humane Society (FHS) does not disclose credit card account information provided by our supporters.

Frisco Humane Society (FHS) does not sell, rent, or exchange our donors' information.

How may I manage my communications preferences?

If you need assistance in managing your preferences, please email: [email protected]

- Email: In compliance with the CAN-SPAM Act, all Frisco Humane Society emails have an unsubscribe link in the footer of the email.

- For any other communications preferences you would like to change, please email: [email protected]

- If you have any questions about this Privacy Policy, please contact us by emailing: [email protected] or write to us at the following address: Frisco Humane Society, PO Box 2655, Frisco, TX 75034.